I feel like I've always been around the idea of design thinking

 

As a young man with two boys, my dad taught himself how to build houses by taking odd jobs after work and classes at night. Growing up around building sites I quickly learned how to iterate, quickly problem solve, talk to clients, and most importantly build something that others would love.  

 

My Design Process

This a malleable process that helps me remember to remain comfortable in the fuzzy and iterate to a clarity.

Assess & research

Assess and define the problem, set goals, understand your audience and build a framework for success

Map the story

Turn insights into experience, map the user and brand goals to create an intuitive experience

design & iterate

Design, test, & iterate the story to clarity

Design Lead - Product Design

Director - In-home app concept & multi-channel Super Bowl experience

Director - UX site redesign, video campaign, & marketing experiences

Independent - UX for music festival site

Manager - UX & IA site redesign & e-commerce implementation

Manager - Personalization & e-commerce web tool

Director - Mobile App

Director - UX site redesign & personalized omni-channel customer service program

Director - UX site redesign & strategy

Unisys box.png

Independent - Site refresh & IA restructuring

Manager - UX site redesign & IA

 Manager - UX strategy

Director - Brand Experience

Director - Customer loyalty mobile app

Director - Global customer service program

      Director - UX redesign and strategy            

Manager - UX site redesign and strategy

Manager - Large site redesign & IA restructuring for USAH and all affliates